Terms of Sale
PRODUCT SUBMISSION DATA FORMAT
Ultra Tokyo Connection (UTC) will provide a solicitation every Monday and Wednesday of the week. Authorized vendors can visit our online server and download new product information. We will provide a product information sheet (“the offer sheet”), hi-resolution product images and descriptive text. Vendors can use these resources for their sales and marketing purposes.
REVISIONS TO PRODUCT SPECS
Vendors will be notified via email communication when considerable revisions are implemented on the design or production schedule of previously solicited products.
PURCHASE ORDERS – PRE-ORDER PRODUCTS
To ensure an order is fulfilled it is necessary to place a reservation for pre-order products on or before the due date indicated on the offer sheet. Reservations made after the purchase order due date can not be guaranteed. Please verify the accuracy of all information on the purchase order, including pricing, SKU number and order quantities. Each offer sheet indicates the minimum order quantity (“MOQ”) requirement, if an order does not meet the MOQ requirement a $10.00 service fee will be to the invoice. Payment terms are seven days prior to the shipment. All orders will ship after payment is confirmed.
PURCHASE ORDERS – IN-STOCK PRODUCTS
Purchase orders for in-stock products are valid for fifteen days after the original PO date. We will provide an invoice within three business days after receiving a PO. Outstanding orders will be canceled if payment is not received within fifteen days. If a vendor has more than three POs canceled in a calendar year we reserve the right to close their account and void all remaining orders.
SHIPPING / FREIGHT
All orders placed via our US office will be shipped from Los Angeles, California. If you would like to have merchandise sent directly from Hong Kong please speak to your UTC sales representative. Upon leaving our warehouse in California UTC cannot be held accountable for items arriving to their destination with carton or exterior packaging damage.
UTC will provide an invoice prior to shipment. All payments must be cleared seven days prior to the ship date. We accept all major credit cards, business checks and wire transfers. A $50.00 service charge will be imposed on any check cancelled due to non-sufficient funds or for any other reason.