Terms of Sale
PRODUCT SUBMISSION DATA FORMAT AND DAILY SOLICITATIONS
Ultra Tokyo Connection (UTC) will provides solicitation daily. This solicitation will include stock lists, price changed, Shipping updates, and overall client notifications. Clients will be subscribed to these emails once accepted as a client of UTC. Clients who unsubscribe will not have access to any of our available stock and may not receive crucial client reminders/information. UTC reserves the right to close client accounts who unsubscribe from our vendor emails.The UTC website will provide a product information sheet (“the offer sheet”), product images and descriptive text. Vendors can use these resources for their sales and marketing purposes.
REVISIONS TO PRODUCT SPECS
Vendors will be notified via email communication when considerable revisions are implemented on the design or production schedule of previously solicited products as stated above. If you are not subscribed be aware UTC makes the best effort, but this information may not be relayed.
PURCHASE ORDERS – PRE-ORDER PRODUCTS
To ensure an order is fulfilled it is necessary to place a reservation for pre-order products on or before the due date indicated on the offer sheet. Reservations made after the purchase order due date can not be guaranteed. Please verify the accuracy of all information on the purchase order, including pricing, SKU number and order quantities. All orders must meet a $300 minimum to be accepted by the website. UTC has a strict $20,000 per year minimum spend. This will be evaluated after any account has been open for 90 days. For orders place all products will be charged when they arrive and are prepared to ship. Orders will not ship until payment is confirmed.
PURCHASE ORDERS – IN-STOCK PRODUCTS
Purchase orders for in-stock products must be submitted to your sales rep. We will provide an invoice within five business days after receiving a PO. Outstanding orders will be canceled if payment is not received within fifteen days. If a vendor has more than three POs canceled in a calendar year we reserve the right to close their account and void all remaining orders.
SHIPPING / FREIGHT
All orders placed via our US office will be shipped via FedEx (our preferred shipper) from Torrance, California. If desired, clients may provide UTC with their account information for alternate shipping providers. We do not ship USPS. If you would like to have merchandise sent directly from Hong Kong please speak to your UTC sales representative. Upon leaving our warehouse in California; UTC cannot be held accountable for items arriving to their destination with carton or exterior packaging damage.UTC does not ship to Amazon FBA nor do we provide drop shipping services.
ACCOUNTS PAYABLE
UTC will provide a Sale Order prior to shipment. All new accounts must have a valid credit card on file for use as payment for the first six months. We accept all Discover, Master Card, and Visa for payment. UTC does not currently accept AMEX.
PRIVACY POLICY
UTC takes your privacy very seriously. Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with UTC. We will protect your privacy and keep your information safe. We will not sell your personal information to anyone, for any purpose. We will notify you of revisions to our privacy policy, in advance.
REGION RESTRICTIONS
UTC items are restricted by region. We DO NOT allow sales outside the intended region of product. We currently do not offer any products for sale outside the Americas.
BULK AND CLEARANCE LIST
UTC does not offer bulk or clearance items at this time.